Privacy Policy Last updated: 01/Dec/2023

1. Welcome to Empathrive.com. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. 2. Information We Collect 2.1 Personal Information – When you fill out a form or otherwise interact with our website, we may collect personal information such as your name, email address, postal address, and other details relevant to the purpose of collection. 2.2 Non-personal Information – We may also collect non-personal information, such as browser type, IP address, and referring pages, to enhance your experience on our website. 3. How We Use Your Information – We use the collected information for various purposes, including providing and improving our services, processing transactions, sending newsletters, and personalising your experience. 4. Cookies and Similar Technologies – Our website may use cookies and similar technologies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect your ability to access certain features of the site. 5. Third-Party Disclosure – We do not sell, trade, or otherwise transfer your personal information to third parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website or servicing you, as long as those parties agree to keep this information confidential. 6. Security – We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 7. Your Choices – You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. 8. When you fill out forms, we securely store your information (name, email, phone) in our database.
Contact and Feedback:
9. When submitting a form, you consent to being contacted regarding our products and services or for feedback purposes. Your information is treated confidentially and is not shared with third parties for unrelated purposes.
. Changes to This Privacy Policy – We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. 9. Contact Us – If you have any questions or concerns about this Privacy Policy, please contact us at em@empathrive.com. By using our website, you consent to our Privacy Policy.

**GDPR Compliance**

Empathrive.com is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We acknowledge the requirements of the General Data Protection Regulation (GDPR) and strive to implement measures that go beyond mere compliance.

**Legal Basis for Processing Personal Data:**

We process personal data on the following legal bases:
– **Consent:** When you provide your explicit consent for specific processing activities.
– **Contractual Necessity:** When processing is necessary for the performance of a contract with you.
– **Legal Obligations:** When processing is necessary to comply with our legal obligations.
– **Legitimate Interests:** When processing is based on our legitimate interests, and we ensure that such processing is not overridden by your interests or fundamental rights.

**Data Subject Rights:**

As a data subject, you have the following rights under the GDPR:
– **Right to Access:** You have the right to request access to your personal data and receive a copy of it.
– **Right to Rectification:** You have the right to request the correction of inaccurate personal data.
– **Right to Erasure:** You have the right to request the deletion of your personal data under certain circumstances.
– **Right to Restriction of Processing:** You have the right to request the restriction of processing of your personal data under certain conditions.
– **Right to Data Portability:** You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– **Right to Object:** You have the right to object to the processing of your personal data under certain circumstances.

**Data Retention:**

We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

**Third-Party Data Processors:**

We may engage third-party companies or individuals for various reasons, including website hosting, analytics, and other services. These third parties may have access to or process your personal data as part of providing those services.

**Cross-Border Data Transfers:**

Some of our third-party service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your personal data in accordance with the GDPR.

**Updates to Our Privacy Policy:**

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly for any updates.

If you have questions or concerns regarding our GDPR compliance or the processing of your personal data, please contact us at em@empathrive.com.

Empathrive, Care of Stewart and Co, York Hub, Popeshead Court Offices, Peter Lane, York, YO1 8SU